Fair and Honest Policy

Three things we hear most often from new customers:

What's it gonna cost?

And they tell us about the other guys who have some fancy price guarantee...

How long is it gonna take?

And some guys seem to claim having a magic wand or elves or something...

What's the warranty?

And then some have warranties that last forever, but guess who really pays for it...

We'll make this as clear as we can:

RIS: Best price every time
You don't even have to ask!

RIS: We deliver on time
Aways fast turn around; expedited service available!

RIS: We've got you covered
Our Fair & Honest Warranty is all you'll ever need!

A 10% Price Guarantee

is kinda useless...

if you’re not getting good service!

Think about it: Companies that offer a “We’ll-beat-any-price” guarantee know they’re charging too much. Now, you know it too!

At RIS, we give you our Fair and Honest Pricing, our Fair and Honest Warranty, and world-class service every day, 24 / 7 / 365.

RIS: Great Service, Best Price Every Time

You don’t even have to ask!


 We respect and are committed to protecting your privacy. We may collect Personally identifiable information when you visit our site. We also automatically Receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone


 Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software Available today for secure commerce transactions. It encrypts all of your personal Information, including credit card number, name, and address, so that it cannot be read over the internet.


Depending on the repair, we offer a One Year warranty. In some cases we hold the right to charge for a repair. (Company discretion). In this case, we will not charge the Customer until the repair has been completed.

To learn more about how we can expedite the repair and upkeep of your commercial or industrial equipment, or to get a free estimate on any of our services, call Rochester Industrial Services Inc today at 888-349-4638, or write to us through our website’s contact page.

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